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CUSTOMER SERVICE

   Some common questions before you call or email.

I typed my year and model name into the search bar and nothing came up.

The website to date is not built with this type of functionality. To find your parts, please visit the PARTS BOOK page, search with KEYWORDS of the part your looking for, or use the PRODUCT CATAGORIES.  

 

Can you ship my order next day air?

We can! Simply select your expedited service and speed at checkout.

 

How long until I hear a reply if I leave a message?

We try to help everyone the same business day. Sometimes through the summer it can take just a bit longer. Please be patient, we will answer your request in the order received. Every customer is very important and we will be back in touch as soon as possible. 

 

Do you sell complete canvas sets?

Sorry, but we do not.

 

Can I pick up instore and save shipping?

Yes! We require 1 business day to have your order ready for in store pickup. Please place your order for in store pickup, and see us during the following business hours

Monday - Friday 9AM till 7PM EST

Saturday 9AM till 4PM EST

Sundays Closed

Our Address

11109 Angleberger road

Thurmont MD 21788

 

Do you ship to other countries?

For many countries and products we do! Please use the shipping calculator at the cart page or checkout.

 

What is your return policy?

Please take a look at the links FAQ

 

I am looking for installation help for a part.

A growing video library and written instructions are available for many items. Please subscribe to our YouTube channel so you never miss another how to or sales special. 

 

Are duties and taxes pre paid for international orders?

They are not. Additional fee's may be due upon delivery. 

 

Talk to a professional

 

Call 833-228-2376

Team members are available Mon - Fri 9am till 7pm EST, Sat 9am till 4pm

Our Address

Beckley's RV's

11109 Angleberger road

Thurmont, MD 21788

 

 

Email : derek.parts@beckleysrvs.com

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